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Inside your NetSuite account

Collecting what you are owed

I chase the same invoices by hand every month.

SeamSet turns that routine into a collections screen inside your NetSuite account.

For accounts receivable leads, credit managers and their controllers.

The follow-up lives in a spreadsheet

  • Every week you export the aging report to Excel, log calls and promises, and color the rows by hand.

  • Reminders go from your own inbox, one customer at a time.

  • The notes stay in your file. When you are out, nobody else can answer.

  • The invoices nobody got to wait another week, and get harder to collect.

One screen for the whole follow-up

You describe it in plain words: "overdue invoices by customer, with the last contact and the next step." SeamSet first checks what your account already has: saved searches, collection letters, dunning if installed. If a native feature covers the need, SeamSet sets it up (a saved search, a workflow, an approval rule), through your NetSuite admin's approval, and writes no code. If the native route would cost more to set up and run than the need is worth, SeamSet says so and proposes the lighter option. Account features stay your admin's switch.

  • Overdue invoices by customer, sorted by days overdue and amount.
  • Unapplied payments and credits in view, so you never chase what is paid.
  • Calls, next steps and promises to pay saved on the customer, for whoever comes next.
  • Reminders sent in your name, invoices attached, only when you click Send.
Example of a collections screen, with fictional customers and amounts. A table lists overdue invoices by customer, sorted by days overdue, with the columns Customer, Oldest due date, Days overdue, Amount remaining, Unapplied, Last contact, Promise to pay and Next step. The first five columns come from NetSuite records. The last three, marked in green as custom, are what SeamSet adds and writes on the customer. A side panel is open on the first customer, Plovermoor Foods, 74 days overdue on $18,420.00: the last phone call, a promise to pay by 30 September, the next step, and a Send reminder button with two invoices attached.

Inside your NetSuite account

Your team opens it from the NetSuite menu. Your admin decides who can open it.

Customers without a NetSuite login get their own page, outside NetSuite: Letting customers check their own orders.

What it reads and writes

Reads

  • Invoices: customer, due date, amount remaining
  • Payments and credits, applied or not
  • Customers: terms, credit limit, contacts

Writes

  • Calls, next steps and promises to pay, on the customer
  • Each reminder sent, on the customer

Never written

invoices, payments, journal entries. Nothing posts to the general ledger.

Tested first, approved before it goes live

You get a first version in minutes. Every change is tested before it goes live. Your admin approves it at your team's pace. Your admin connects SeamSet to your account and decides what it can access. The log records who asked, who approved, what changed and when. SeamSet keeps it, and you can export it at any time.

Before approval, each change is tagged Reversible, Removes stored data or Cannot be undone.

Tell us how you chase invoices today

Pick one routine your team repeats every month, from the aging export to the reminders. We'll talk it through.

Talk to us